By Rich Kahn | For successful small business owners, it’s not what you know -- it’s who you know. Networking is crucial for growing your customer base and professional connections. You need to have contacts, not only for possible customer referrals, but also for professional resources you can turn to when you have questions or issues related to your industry.
It’s always a good idea to build a relationship with your customers in order to increase word-of-mouth referrals. But reaching out in vario
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